Privacy Policy

1. Who We Are

Hextasoft Digital Solutions ("Hextasoft", "we", "our", or "us") is a software development company incorporated in Chennai, Tamil Nadu, India. We operate the website hextasoft.com and provide software development services worldwide.

For privacy-related enquiries, contact us at: info@hextasoft.com

2. Information We Collect

We collect information you provide directly to us, including:

• Contact form data — your name, email address, phone number, company name, and project details when you submit our contact form.
• Communication data — emails, messages, or other communications you send to us.
• Technical data — IP address, browser type, operating system, and referring URLs collected automatically when you visit our website.
• Usage data — pages visited, time spent on site, and interaction data collected via Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services.
• Send project updates, proposals, and relevant communications.
• Improve and optimise our website and services.
• Comply with legal obligations.
• Detect and prevent fraud or security issues.

We do not sell, rent, or trade your personal information to third parties.

4. Cookies & Analytics

We use cookies and similar tracking technologies to enhance your browsing experience. Specifically:

• Google Analytics — to understand how visitors interact with our website. Data is anonymised and aggregated. You can opt out via Google Analytics Opt-out.
• Essential cookies — required for basic website functionality.

You can control cookie preferences through your browser settings.

5. Data Sharing

We may share your information with:

• Service providers — trusted third-party vendors who assist us in operating our website and delivering services (e.g., email hosting, analytics).
• Legal authorities — when required by law or to protect our rights.

All third-party service providers are contractually obligated to protect your data.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 2 years. You may request deletion at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

• Right to access the personal data we hold about you.
• Right to correct inaccurate or incomplete data.
• Right to request deletion of your data.
• Right to object to or restrict processing.
• Right to data portability.

To exercise any of these rights, email us at info@hextasoft.com.

8. Data Security

We implement industry-standard security measures including HTTPS encryption, access controls, and secure server configurations to protect your personal data. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@hextasoft.com
• Phone: +91 44 4202 2129
• Address: Hextasoft Digital Solutions, F1, Sri Padama Nivasam,
  #47/2, Jayapriya Nagar,
  Kolapakkam, Chennai – 600128, Tamil Nadu, India